At Sorel Journey, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you visit our website or purchase our products.
1. Information We Collect
We may collect the following types of personal information:
- Name
- Shipping address
- Contact number
- Email address
- Order details and delivery preferences
We do not collect or store credit card or online payment information, as all orders are completed via Cash on Delivery (COD).
2. How We Use Your Information
We use the information you provide for the following purposes:
- To process and deliver your orders
- To provide customer support and order updates
- To send promotional emails or offers (only if you opt-in)
- To improve our services and understand customer preferences
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. Your data is only shared with trusted delivery and logistics partners to fulfill your orders.
4. Data Security
We implement standard security measures to protect your personal information from unauthorized access or disclosure.
5. Your Rights and Opt-Out Instructions
You have the right to:
- Request access to the personal data we hold about you
- Correct or update your information
- Request deletion of your personal data
- Opt-out of promotional emails at any time by clicking the unsubscribe link in our emails or contacting us at [email protected]
6. Contact Us
If you have any questions about this Privacy Policy or would like to update or delete your information, please email us at:
[email protected]
7. Policy Updates
We may update this Privacy Policy occasionally.